Privacy Policy

Last updated: November 28, 2024

Introduction

Ecliptz Labs Pvt Ltd (“Ecliptz Labs”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website ecliptz.com (the “Site”) or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

Information We Collect

Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Fill out a contact form or request a consultation
  • Subscribe to our newsletter
  • Schedule a meeting through our booking system
  • Communicate with us via email or other channels

This information may include your name, email address, phone number, company name, and any other information you choose to provide.

Automatically Collected Data

When you visit our Site, we may automatically collect certain information about your device and usage, including:

  • IP address (anonymized)
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device type and screen resolution

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. You have the choice to accept or decline cookies through our cookie consent banner.

Types of Cookies We Use

Essential Cookies

Required for the website to function properly. These cannot be disabled.

Analytics Cookies

Help us understand how visitors interact with our website using Google Analytics. These are only activated with your consent.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain our website and services
  • To respond to your inquiries and fulfill your requests
  • To send you updates, newsletters, and marketing communications (with your consent)
  • To improve our website and user experience
  • To analyze usage patterns and trends
  • To detect, prevent, and address technical issues
  • To comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business (e.g., hosting, analytics, email services)
  • Legal Requirements: When required by law or to respond to legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you have given us explicit permission to share your information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure hosting infrastructure
  • Regular security assessments
  • Access controls and authentication

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When we no longer need your personal information, we will securely delete or anonymize it.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Objection: Object to the processing of your personal information
  • Portability: Request transfer of your data to another service
  • Withdraw Consent: Withdraw consent for processing at any time

To exercise any of these rights, please contact us at hello@ecliptz.com

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these countries.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “Last updated” date. We encourage you to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Ecliptz Labs Pvt Ltd

Email: hello@ecliptz.com

Website: ecliptz.com